Most of our product comes in a glass or paper packaging. It will help keep harmful chemicals from leaching into our food products. We wrap our fragile products in corrugated paper. We also use crumpled recycled paper to fill in the void spaces in our packaging boxes. Sometimes we receive plastic packaging from our suppliers, therefore we do not change the original form of the product. We do what we can to help and promote eco-conscious alternative when it comes to shipping. Once we ship to our customers we cannot control what they do with the packaging materials, but we do encourage all of our customers to reuse, compost, or recycle all packing materials.
We believe what we are doing to the forests of the world is but a mirror reflection of what we are doing to ourselves and one another.
When you buy from Jump & Clap
, you become an integral part of our mission to provide the best service that we could offer. We want you to be open about this whole experience shopping with us and please feel free to leave us any comments that would gear us towards further improvement. We are hoping to build a long lasting relationship and serve you better in the future.
We strongly hold onto what Henry David Thoreau once said, "The greatest compliment that was ever paid to me was when someone asked me what I thought, and attended to my answer".
At Jump & Clap, we want our customers to experience affordable and fast delivery. You must have replayed enough to learn by heart a hit song of a man standing in front of the church powerlessly lost her woman for just arriving 25 minutes too late. It was a heartbreaking story on being late a few minutes. And at Jump & Clap, we understand pretty well how frustrating it can be to throw such a precious day of your life to do nothing than wait for shippers to deliver your valuable orders.
To ensure fast and efficient delivery of your premium products, we have engaged 3 different courier companies to fulfill our stringent requirements on delivery services. We offer 3 different types of shipments (currently only within Klang Valley) depending on your need and urgency. These are;
✓ Express 3-hours Delivery
✓ Next-Day Delivery
✓ Regular 1-3 Days Delivery
On top of this, we offer FREE REGULAR DELIVERY for any orders above RM200.
Please do not hesitate to contact us in the event you are not satisfied with our delivery system. We would do all we can to ensure the delivery is done right to your satisfaction. After all, we believe in what Chris Mims wrote in his 2018 Wall Street Journal article: "Alongside life, liberty and the pursuit of happiness, you can now add another inalienable right: fast and reliable shipping on practically everything".
Believe us, we won't keep you waiting for long because we know being late 25 minutes can cost us our dearest love.
At Jump & Clap
, we believe there is a great need to redefine community and find a variety of ways of coming together and helping each other. We, through our platform strive to provide a list of reliable service providers who are able to serve your needs with the best price, commendable service and with utmost care. The idea behind this concept is merely to help our loyal customers to find any service providers that they may require especially in an urgent situation. Great opportunities to help others seldom come, but small ones surround us everyday. This can bring us together closer as a community and good neighbourhood.
Coming together is a beginning. Keeping together is progress. Working together is SUCCESS!